It’s a story we’ve all heard many times around the office
here at Hawken Energy. A long, long, long, long, long time ago Bruce, Hawken’s
Executive VP and co-founder, used to work at a car factory. His job was to drive
the vehicles from the end of the production line into the gigantic, tightly
packed storage lots. With barely enough room to open a door he would race these
brand new cars down narrow lanes and into slender little parking spaces.
Once he broke off a rear view mirror. He didn’t report the
mishap to a superior or get the broken mirror replaced. He simply added a line
to the note on the windshield of things that the dealer would have to fix
before selling the car.
His point with this story was to tell us how things used to
be. The dealerships were expected to correct the actions or mistakes of the
factory. Cars were regularly shipped in less than perfect condition and it was
up to the car dealerships to correct the problems.
With time came improvements in quality control and higher
expectations of dealers and customers alike. Today everyone expects something
from a factory to look and work like new. And they should.
We at Hawken Energy take the quality control of our products
very seriously. Every product undergoes
many inspections as it moves through the levels of production. From the initial
steel inspections to weld testing and pressure testing all the way up to the
final paint touch ups, every unit we make is handled with care and shipped in
tip-top shape.
Our HE furnaces have 121 points of inspection throughout the
production process. The GX10 has almost
twice that as they are more complicated to build.
Every furnace we build is tested for strength in the welds.
Right from the start, red dye and a drawing agent are used to test welds before
they are part of a sealed tank. Pressure tests are done not once but twice to
insure that no unit leaves with a potential problem. Every unit is powered up
and reviewed for proper function. We do our best to insure that every furnace
works the way it’s supposed to when it arrives at the customer’s location.
Cosmetically, every unit is reviewed as well. Before any furnace leaves our facility we
make sure there are no scuffs or unsightly blemishes. Every unit is expected to
look fantastic before it leaves the Hawken Energy lot.
As a lead manufacturer of outdoor wood furnaces we have high
standards and we strive to exceed the expectations of our customers with
quality products at prices that beat the competition.
For more information on Hawken Energy or to find out how you
can purchase a Hawken Energy outdoor wood furnace to heat your home or business
contact us today. (231) 861-8200 or visit us on the web. www.HawkenEnergy.com.
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